Corona Virus Operations Update

COVID-19

Mikes Bikes Aviemore (Aviemore Bikes) – Planning ahead for a healthier positive future.

Firstly, we would like to thank you for your support throughout the Covid 19 pandemic and lockdown. It is far from over and we wonder if ‘normal life’ will ever resume however your continued support and patience is greatly appreciated.

We are now planning ahead for the future.  We hope to bring you a convenient, different and helpful bike shop experience. There will be some things we will continue to do offer ‘as normal’, some new way of doing things and also some services we will no longer be able to continue to do going forward.

We have listened to customer feedback over the last few months and are introducing a more personal service again, part of this will include private appointments from 4.30pm Monday –> Friday. This will reduce our ‘walk in hours’ but feel it enhances your shopping experience.

Due to the worldwide bike shortage, bike sales are by appointment only, please get in contact with us in advance to check stock and make an appointment. We are unable to undertake ‘on the spot’ bike sales.

**New from Thursday the 10th of September we are open until 1900 on Thursday evenings **

2020 Opening Hours & Services :

Monday – 1000 – 1500

Tuesday – 1000 – 1500

Wednesday – 1000 – 1500

Thursday – 1000 – 1900

Friday – 1000 – 1500

Saturday – 1000 – 1600

Private shopping appointments are available every day from 1600 – 1900. (except Thursdays) So whether you need to pick up an inner tube, or fancy a new bike then just email or message us on Facebook to book an appointment.  Private shop appointments are also required for bike sales.

Bike Repairs & Servicing – To provide a smoother customer experience and quicker turnaround we will no longer be able to accept walk in repairs, all bike repairs and servicing must be booked in advance, via email or Facebook messenger. Please include a photo of your bike when enquiring. A local collection and delivery service is available.

During our opening hours social distancing measures will be in place during opening hours and there will be a limit to the number of customers in the shop at one time . Please note you may have to queue. (2 individuals or a maximum of 3 from one household).  As per government guidelines face coverings are also mandatory in store. Bike sales will not take place during general walk in hours, you must book an appointment for ALL bike purchases.

Collection Box – Looking for a smaller item outwith our opening times? Email us with what you are after and it can be collected from our customer collection box

How to contact us? Email (info@aviemorebikes.co.uk) or Facebook Messenger. Please replies to emails and messages may be slower, but don’t worry we will get back to you 🙂 Some of us are also working from home so please do not call the shop number, email or message us.

Team Work and finally to reflect the great work & loyalty of all our staffing team and to bring our social media channels into line with our website and email addresses our Facebook and Instagram accounts will be changing to ‘Aviemore Bikes’ , @aviemorebikes #aviemorebikes. Time for the old crew to step back a bit and let the young team lead the way forward for the next 10 years. We hope you can join us on this exciting new journey.

Stay safe, stay positive and stay healthy.

Thanks from all at Aviemore Bikes