Corona Virus Operations Update

COVID-19

Hello again, this is our Covid-19 Update from the 28th of June 2020.

Mikes Bikes Aviemore (Aviemore Bikes) – Planning ahead for a healthier positive future.

Firstly, we would like to thank you for your support throughout the Covid 19 pandemic and lockdown. It is far from over and we wonder if ‘normal life’ will ever resume however your continued support and patience is greatly appreciated.

We are now planning ahead for the future.  We hope to bring you a convenient, different and helpful bike shop experience. There will be some things we will continue to do offer ‘as normal’, some new way of doing things and also some services we will no longer be able to continue to do going forward.

We have listened to customer feedback over the last few months and are introducing a more personal service again, part of this will include private appointments from 4.30pm Monday –> Friday. This will reduce our ‘walk in hours’ but feel it enhances your shopping experience.

Due to the worldwide bike shortage, bike sales are by appointment only, please get in contact with us in advance to check stock and make an appointment. We are unable to undertake ‘on the spot’ bike sales.

FROM FRIDAY 3RD JULY 

New Opening Hours & Services :

General/’Walk In Hours’* Private Appointments for bike sales
Monday -> Friday  10am – 3pm  4.30pm – 7.30pm
Saturday  10am – 4pm  
Sunday CLOSED
Click and Collect Looking for a smaller item outwith our opening times? Email us with what you are after and it can be collected from our customer collection box.
Service & Repair *** Book your bike in via email or face book messenger for repairs. No walk in or on the spot repairs.

Service and Repair local collection and drop off available.

*General opening hours – for the foreseeable future social distancing measures will be in place during opening hours and there will be a limit to the number of customers in the shop at one time . Please note you may have to queue. (2 individuals or a maximum of 3 from one household). Bike sales will not take place during general walk in hours, you must book an appointment for ALL bike purchases.

** Flexible personal shopping appointments/consultations for bike sales are only available out with ‘general’ shop hours. Please let us know how we can help you by emailing in advance; info@aviemorebikes.co.uk.

***Bike Repairs & Servicing – To provide a smoother customer experience and quicker turnaround we will no longer be able to accept walk in repairs, all bike repairs and servicing must be booked in advance, via email or Facebook messenger. Please include a photo of your bike when enquiring.

 

 

How to contact us? Email (info@aviemorebikes.co.uk) or Facebook Messenger. Please replies to emails and messages may be slower, but don’t worry we will get back to you 🙂 Some of us are also working from home so please do not call the shop number, email or message us.

Team Work and finally to reflect the great work & loyalty of all our staffing team and to bring our social media channels into line with our website and email addresses our Facebook and Instagram accounts will be changing to ‘Aviemore Bikes’ , @aviemorebikes #aviemorebikes. Time for the old crew to step back a bit and let the young team lead the way forward for the next 10 years. We hope you can join us on this exciting new journey.

Stay safe, stay positive and stay healthy.

Thanks from all at Aviemore Bikes.